Your local ironing & laundry professional in Newcastle Upon Tyne
Hi, I'm Catrina. I provide professional ironing & laundry services for customers in Newcastle Upon Tyne and the nearby areas. I'm fully trained and use professional steam-based equipment to achieve excellent results while protecting your garments.
Your first enquiry and collection are arranged by Lucy our founder, who has been running The Hot Iron since 2011.
If Newcastle Upon Tyne isn't quite right for you, you can enter your postcode during our booking process to check availability for your area
Why choose us
We take great care with every item, and damage is extremely rare. But if something ever goes wrong, we promise to put it right — including fully compensating you for any item we damage.
Reliable & friendly local lady in Newcastle Upon Tyne with a personal touch
High-quality results with professional grade equipment
Flexible collection times including evenings and weekends
Fully trained, backed by a decade of experience for peace of mind
5-star feedback from hundreds of our wonderful customers
Last month our ladies have washed and ironed 17,360 items
Prices
Typical clothing items
Common bedding items
Laundry Options
Customer reviews via Google
Eddie Home
Absolutely amazing cannot recommend enough. I give my ironing pile which is collected and I pass with the hangers and it comes back hung up completely ironed perfectly and delivered so quickly. I cannot recommend enough.
Edward Searle
First class service. Always on time, great price and the quality is great. Clothes ironed and folded perfectly.
Writetome
Excellent service. Clothes are folded so well and great punctuality
Clare Collins
Excellent service
Alistair Gains
Great service .. would definitely recommend
Jacqueline Causton
Brilliant
Loved by 446 Households Across the UK
Kind words and perfectly pressed clothes, every time
How it works
1. You Book
Choose your preferred collection time online or call our friendly office team
2. We Confirm & Collect
We’ll confirm your booking and collect your items from your doorstep
3. You Relax
No more ironing or laundry stress — just clean, crisp clothes in 24–48 hour
More about Catrina
Catrina offers reliable and high-quality ironing services in Newcastle Upon Tyne, backed by training and support from The Hot Iron. Having recently moved to the area to be closer to her son, daughter, and five beloved grandchildren, she’s already feeling at home in this friendly city.
Previously working with Domino’s for six years, Catrina brings dedication, consistency, and a great work ethic to every customer she serves. She enjoys sightseeing and travelling in her spare time and has a real passion for baking and knitting. Her friendly nature and love for family make her a trusted presence in the community.
Using professional equipment, including a steam generator and ironing table, Catrina offers both ironing and laundry services with care and attention. Her goal is to help local families and professionals enjoy more free time with less stress.
Services
Free Collection & Delivery
Free for orders over £20 — a small fee applies for smaller orders. Regular weekly collections are available — set up once and forget about it. Drop-off is also available by prior arrangement.
Shirts are returned within 48 hours as standard; faster turnaround is available on request. Payment on delivery by bank transfer or cash.
Ironing
Ironing is priced per item — simple, clear, and often better value. Shirts, dresses, formal trousers and jumpsuits are hung as standard; T-shirts and other garments can be hung on request. Folded items like polos and jumpers are neatly returned in shop-style folds.
All hung items are returned in biodegradable, reusable protective covers. We’re happy to follow special requests — trouser creases, specific folds, hanging preferences — just let us know.
Bed Linen
We wash, dry and iron duvet covers, fitted sheets, flat sheets and pillowcases — cot through to super king. All items are washed using Fairy non-bio hypoallergenic detergent and Comfort Intense fabric conditioner, kind to sensitive skin and safe for children's bedding.
Bedding is returned neatly folded and ready to go straight onto the bed within 48 hours. Please note: we wash duvet covers and bed linen — not the duvets themselves.
Laundry
Pricing is based on load size — full and half-load options are available, with a maximum of 7kg per load. Choose from wash & fold, wash & iron, or dry only — just tell us what you’d like. We use top-brand non-bio detergent, ideal for sensitive skin, and laundry is air-dried where possible, gently machine-finished when needed.
We offer special packages for AirBnB hosts and holiday let owners. Please separate laundry into individual loads before collection to protect colours.
AirBnB & Holiday Lets
We provide a dedicated changeover laundry service for AirBnB hosts, holiday let owners and small B&Bs. Bed linen and towels are washed using Fairy non-bio hypoallergenic detergent, dried thoroughly and returned pressed and folded within 48 hours — ready to go straight onto the beds.
Our local agents can handle approximately 10 bedding sets per collection, making this service ideal for properties with up to five or six rooms. We handle duvet covers, fitted and flat sheets, pillowcases, towels, hand towels and bath mats. Regular scheduled collections are available to fit your changeover schedule.
Wedding & Special Occasions
We handle wedding dresses, bridesmaid dresses, suits, formalwear and occasion garments for weddings, graduations, christenings, funerals and black-tie events. All items are available as wash, dry and iron — not just ironing only. Everything is returned on hangers in biodegradable protective covers.
For wedding dresses, please contact us before booking — dresses vary greatly in fabric and construction, and we’ll confirm whether the gown is suitable for our service. For full bridal party orders, we recommend booking at least one week in advance.
Asian Garments
We provide specialist ironing for saris, salwar kameez, lehengas, sherwanis, churidars, dupattas and other South Asian and Asian garments. Each piece is assessed individually before pressing — steam temperature is matched to the most delicate fabric present, and embellishments are carefully worked around rather than pressed directly.
Washing is available where the care label permits. For heavily embellished pieces — wedding lehengas, heavily beaded saris or hand-embroidered occasion wear — please contact us before booking.
Frequently asked questions
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1 Risdale Avenue, West Denton, Newcastle upon Tyne, Tyne and Wear. NE5 5DY.
Company Information
The Hot Iron
1 Risdale Avenue
West Denton
Newcastle upon Tyne
Tyne and Wear
NE5 5DY
Opening Hours
You can call on any day between 8am and 9pm.