Ironing & Laundry Services in Medburn

Professional results with a personal touch

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How it works

1. You Book

Choose your preferred collection time online or call our friendly office team

2. We Confirm & Collect

We’ll confirm your booking and collect your items from your doorstep

3. You Relax

No more ironing or laundry stress — just clean, crisp clothes in 24–48 hour

0333 339 9964Check availability

Prices

Pricing is based on your local area and the items you need ironing or washing. Orders vary depending on what you send, with most regular customers placing £25+ orders.
10% discount on your first order
Prices shown include discount

Typical clothing items

Adult Shirt or Dress
£1.62
Adult T-shirt, Polo or Jumper
£1.22
Adult Jeans or Trousers
£1.22
Child Shirt or Dress
£1.04
Child T-Shirt, Polo or Jumper
£0.72
Child's Jeans or Trousers
£0.72

Common bedding items

Pillowcase
£0.63
Single Cover or Sheet
£2.03
Double Cover or Sheet
£3.06
King Size Cover or Sheet
£3.56
Cot Cover or Sheet
£0.99

Laundry Options

Full Wash, Dry & Fold
£12.65
Full Wash & Dry, Pre-Iron
£9.63
Full Dry
£8.60
Half Wash, Dry & Fold
£8.10
Half Wash & Dry, Pre-Iron
£6.57
Half Dry
£6.12
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Why choose us

We take great care with every item, and damage is extremely rare. But if something ever goes wrong, we promise to put it right — including fully compensating you for any item we damage.

Reliable & friendly local lady in Medburn with a personal touch

High-quality results with professional grade equipment

Flexible collection times including evenings and weekends

Fully trained, backed by a decade of experience for peace of mind

5-star feedback from hundreds of our wonderful customers

In January our ladies have washed and ironed 14,746 items

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Customer reviews via Google

Edward Searle

First class service. Always on time, great price and the quality is great. Clothes ironed and folded perfectly.

Writetome

Excellent service. Clothes are folded so well and great punctuality

Clare Collins

Excellent service

Alistair Gains

Great service .. would definitely recommend

Jacqueline Causton

Brilliant

Ray Martin

What a first class, professionally managed and reliable 1st class service.

Loved by 391 Households Across the UK

Kind words and perfectly pressed clothes, every time

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Services

Free Collection & Delivery

  • Collection and delivery is free for orders over £20 - a small fee may apply if less
  • You can also drop off your items if that’s more convenient – just let us know in advance
  • Our usual return time is 48 hours, but we’ll always try to accommodate quicker returns
  • Regular scheduled collections are popular – we’ll always confirm 24 hours before pickup
  • Regular customers will receive one of our high-quality laundry bags if needed
  • Payment is due upon delivery via bank transfer or cash - credit card coming soon

Ironing

  • Ironing is priced per item — simple, clear, and often better value
  • We'll hang shirts, dresses, formal trousers, jumpsuits, and similar items
  • T-shirts and other garments can be hung on request — just let us know
  • Folded items like polos and jumpers are neatly returned in shop-style folds
  • Hung items are returned in biodegradable, reusable plastic covers
  • We’re happy to follow special requests like trouser creases

Laundry

  • Pricing is based on load size — full and half load options available (max 7kg per load)
  • Laundry includes wash, dry & fold, or ironing — just tell us what you’d like
  • We offer special packages for Airbnb and holiday lets — ideal for guest laundry
  • Please separate laundry into individual loads before washing to protect colours
  • Laundry is air-dried where possible and gently finished in a dryer when suitable
  • We use top-brand, non-bio detergent that’s ideal for sensitive skin
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Meet Catrina - your local ironing lady

Meet Catrina - your local ironing lady

Catrina provides professional ironing services in Medburn, helping local families and professionals enjoy freshly pressed clothes without the hassle. Although new to the area, she has embraced life in the North East after moving to be closer to her grown-up children and five much-loved grandchildren.

Catrina brings a practical and caring approach to her work, shaped by six years at Domino’s and a lifelong love for home comforts. She enjoys exploring the local sights, baking treats, and knitting cosy gifts for loved ones.

With expert training from The Hot Iron and top-tier equipment at her side, Catrina ensures every item is treated with care. She also offers a gentle laundry service, using non-bio detergent and careful drying methods.

Frequently asked questions

How much does your ironing service cost?
Charging by the item is the fairest way to cost an ironing service so it depends on the garment type and quantity. However, the average family will spend between £30 and £40 per order, placing an order every two weeks.
Are my items safe?
Yes — your items are in safe hands. Every ironing lady is carefully vetted, fully trained, and works in a clean, smoke-free home. We treat your garments with care and professionalism at every step.
When will I get my items back?
Clothes are typically returned within 24–48 hours of collection. If you need a faster turnaround, just ask — we’ll do our best to help.
Can I request specific ironing preferences?
Absolutely — just let us know how you’d like your items pressed or returned, and we’ll follow your instructions. In some cases a small change may occur depending on complexity.
Can I drop off my clothes instead of arranging collection?
Yes — drop-off is available by arrangement. Please contact us to confirm.
What ironing equipment do you use?
We use only the best quality steam generator irons and professional ironing tables to deliver consistent results and avoid fabric damage.
How can I ensure the best ironing results?
Make sure clothes are fully dry and not crumpled tightly in the bag. Damp or scrunched-up items can develop set-in creases that even professional ironing can’t completely remove. A quick fold after drying makes a big difference — and once it's handed over, we’ll take care of the rest.
How much does your laundry service cost?
Charging by the washing load is the fairest way to cost a laundry service, and we offer half load options too. However, the average family will request two loads washed, dried and folded per week at £27. Some customers go on to request ironing, and receive a discount for doing so.
How is laundry handled?
Laundry is done in 7kg machines with lights and darks separated. Items are hung to dry and gently finished in a dryer (when safe to do so) for extra softness. We use top-brand non-bio detergent, ideal for sensitive skin.
Can you wash delicate items?
Yes — we can safely wash delicate or special-care items that are machine washable. Just let us know, as they may require a separate load.
Do you wash duvets or very large items?
We’re unable to wash duvets or very large items at this time as our washing machines are limited to a 7KG load.
Do you offer dry cleaning?
Unfortunately, we don’t offer dry cleaning services at this time.
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  • Medburn, covering postcodes NE20

Get in touch

Phone or text message via our availability checker, whichever you prefer, contact us and we'll guide you through the process and arrange your first order.

Contact us
Company Information

The Hot Iron

Medburn. Covering NE20

Catrina's Home Address:

1 Risdale Avenue

West Denton

Newcastle upon Tyne

Tyne and Wear

NE5 5DY

0333 339 9964
Payment Methods:
Cash, Bank Transfer
Opening Hours

You can call on any day between 8am and 9pm.

Monday:
8am - 8pm
Tuesday:
8am - 8pm
Wednesday:
8am - 8pm
Thursday:
8am - 8pm
Friday:
8am - 8pm
Saturday:
8am - 8pm
Sunday:
8am - 8pm
COVID19 Update

We're still open, although, for safety, we have altered some of our procedures. Visit our Announcement page for more information on our COVID procedures.

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