How it works
1. You Book
Choose your preferred collection time online or call our friendly office team
2. We Confirm & Collect
We’ll confirm your booking and collect your items from your doorstep
3. You Relax
No more ironing or laundry stress — just clean, crisp clothes in 24–48 hour
Prices
Ironing Clothes
Ironing Bedding
Laundry
Why choose us
We take great care with every item, and damage is extremely rare. But if something ever goes wrong, we promise to put it right — including fully compensating you for any item we damage.
Reliable & friendly local lady in Gosforth with a personal touch
High-quality results with professional grade equipment
Flexible collection times including evenings and weekends
Fully trained, backed by a decade of experience for peace of mind
5-star feedback from hundreds of our wonderful customers
In August our ladies have washed and ironed 16,198 items
Customer reviews
Ray Martin
What a first class, professionally managed and reliable 1st class service.
L Gibson
Fantastic service. Quick response to request and ironing done impeccably. Great price and overall extremely satisfied.
David Martin
Excellent service and great ironing. Thank you.
John Connelly
Great customer Service
Lubna Wajid
Good service, arrived on time to pick up and delivered clothes on time.
Services
Free Collection & Delivery
- Collection and delivery is free for orders over £20 - a small fee may apply if less
- You can also drop off your items if that’s more convenient – just let us know in advance
- Our usual return time is 48 hours, but we’ll always try to accommodate quicker returns
- Regular scheduled collections are popular – we’ll always confirm 24 hours before pickup
- Regular customers will receive one of our high-quality laundry bags if needed
- Payment is due upon delivery via bank transfer or cash - credit card coming soon
Ironing
- Ironing is priced per item — simple, clear, and often better value
- We'll hang shirts, dresses, formal trousers, jumpsuits, and similar items
- T-shirts and other garments can be hung on request — just let us know
- Folded items like polos and jumpers are neatly returned in shop-style folds
- Hung items are returned in biodegradable, reusable plastic covers
- We’re happy to follow special requests like trouser creases
Laundry
- Pricing is based on load size — full and half load options available (max 7kg per load)
- Laundry includes wash, dry & fold, or ironing — just tell us what you’d like
- We offer special packages for Airbnb and holiday lets — ideal for guest laundry
- Please separate laundry into individual loads before washing to protect colours
- Laundry is air-dried where possible and gently finished in a dryer when suitable
- We use top-brand, non-bio detergent that’s ideal for sensitive skin
Frequently asked questions
Meet Catrina - your local ironing lady
Catrina’s ironing services in Gosforth are perfect for anyone searching for a friendly and dependable helping hand. Trained and supported by The Hot Iron, she brings a professional edge to a personal, local service.
After relocating from down south to be nearer to her children and grandchildren, Catrina quickly fell in love with Gosforth’s welcoming atmosphere. She’s dedicated to making life easier for others—whether it’s through spotless ironing or her thoughtful laundry service.
Outside work, you’ll find her baking, knitting, or taking in the sights on a day out. Her attention to detail, warmth, and consistency make her a reliable choice for busy locals who value quality and care.
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Gosforth, covering postcodes NE3
Get in touch
Phone or text message via our availability checker, whichever you prefer, contact us and we'll guide you through the process and arrange your first order.
Contact usCompany Information
The Hot Iron
Gosforth. Covering NE3
Catrina, your local ironing ladies address:
1 Risdale Avenue
West Denton
Newcastle upon Tyne
Tyne and Wear
NE5 5DY
Opening Hours
You can call on any day between 8am and 9pm.