How it works
1. You Book
Choose your preferred collection time online or call our friendly office team
2. We Confirm & Collect
We’ll confirm your booking and collect your items from your doorstep
3. You Relax
No more ironing or laundry stress — just clean, crisp clothes in 24–48 hour
Prices
Ironing Clothes
Ironing Bedding
Laundry
Why choose us
We take great care with every item, and damage is extremely rare. But if something ever goes wrong, we promise to put it right — including fully compensating you for any item we damage.
Reliable & friendly local lady in Minster-on-Sea with a personal touch
High-quality results with professional grade equipment
Flexible collection times including evenings and weekends
Fully trained, backed by a decade of experience for peace of mind
5-star feedback from hundreds of our wonderful customers
In July our ladies have washed and ironed 16,176 items
Customer reviews
Rashmeet Chhatwal
Great service . Pick up and drop up as well.fast and very reliable good communication. And very good price as well
Donna Bringes
My first time using The Hot Iron company and the lovely Heather. Great communication and service ⭐️ Heather did an amazing job and there was a lot there! Thank you Heather ⭐️⭐️⭐️
Shaun Pridmore
Top quality service, best I have found in Gravesend
Josephine Dilkes
Polite friendly ironing is spot on. Lovely to have collection and delivery. Would recommend the service to everyone thank you
Karen Brown
Very happy with washing and ironing and very prompt service. Helped me out in a crisis as no washer or dryer due to having new kitchen. Everything's in place now but would not hesitate to use your services if I needed them again. Thank you.
Services
Free Collection & Delivery
- Collection and delivery is free for orders over £20 - a small fee may apply if less
- You can also drop off your items if that’s more convenient – just let us know in advance
- Our usual return time is 48 hours, but we’ll always try to accommodate quicker returns
- Regular scheduled collections are popular – we’ll always confirm 24 hours before pickup
- Regular customers will receive one of our high-quality laundry bags if needed
- Payment is due upon delivery via bank transfer or cash - credit card coming soon
Ironing
- Ironing is priced per item — simple, clear, and often better value
- We'll hang shirts, dresses, formal trousers, jumpsuits, and similar items
- T-shirts and other garments can be hung on request — just let us know
- Folded items like polos and jumpers are neatly returned in shop-style folds
- Hung items are returned in biodegradable, reusable plastic covers
- We’re happy to follow special requests like trouser creases
Laundry
- Pricing is based on load size — full and half load options available (max 7kg per load)
- Laundry includes wash, dry & fold, or ironing — just tell us what you’d like
- We offer special packages for Airbnb and holiday lets — ideal for guest laundry
- Please separate laundry into individual loads before washing to protect colours
- Laundry is air-dried where possible and gently finished in a dryer when suitable
- We use top-brand, non-bio detergent that’s ideal for sensitive skin
Frequently asked questions
Meet Heather - your local ironing lady
Heather offers trusted ironing services in Minster-on-Sea, combining professional standards with a local, friendly touch. Having lived just down the road in Sheerness for over 35 years, she’s well rooted in the area and knows exactly what local families need.
As a mother of four and a part-time teaching assistant, Heather is used to juggling busy days with expert organisation—and it shows in her work. Whether she’s walking the coastal paths or enjoying a bit of cross stitch at home, she brings the same calm, caring energy to every task.
Fully trained by The Hot Iron and using high-grade equipment including a steam generator and quality ironing table, Heather ensures your clothes come back looking crisp and cared for. Laundry services are also available, using non-bio detergent and gentle drying for comfort and peace of mind.
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Minster-on-Sea, Covering postcodes, ME12. ..
Get in touch
Phone or text message via our availability checker, whichever you prefer, contact us and we'll guide you through the process and arrange your first order.
Contact usCompany Information
The Hot Iron
Ironing & laundry service in Minster-on-Sea provided by Heather
Minster-on-Sea. Covering postcodes ME12
Opening Hours
You can call on any day between 8am and 9pm.