How it works
1. You Book
Choose your preferred collection time online or call our friendly office team
2. We Confirm & Collect
We’ll confirm your booking and collect your items from your doorstep
3. You Relax
No more ironing stress — just clean, crisp clothes in 24–48 hour
Prices
Ironing Clothes
Ironing Bedding
Why choose us
We take great care with every item, and damage is extremely rare. But if something ever goes wrong, we promise to put it right — including fully compensating you for any item we damage.
Reliable & friendly local lady in Basildon with a personal touch
High-quality results with professional grade equipment
Flexible collection times including evenings and weekends
Fully trained, backed by a decade of experience for peace of mind
5-star feedback from hundreds of our wonderful customers
In June our ladies have washed and ironed 14,590 items
Customer reviews
Fi Pearcey
Outstanding.... first time used this service.. had a backlog of ironing. Was back in less than 24 hours. Amazing pick up from door, polite courteous. Comms amazing.. worth every penny.
Chris Overy
Very pleased with Magdalena. She was efficient and very professional, but also friendly. When she returned the clothes she was very helpful. Currently I have some mobility issues and she kindly carried the ironed clothes upstairs for me.
Panayiotis Michael
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Pat Lewis
Clothes wreath properly pressed and well presented I am well pleased with the service and will definitely use her again
Amanda Gardner
Fabulous service. Quick and efficient. Really nice helpful lady. The ironing was done very professionally too.
Paul Fletcher
Great service lovely lady
Services
Free Collection & Delivery
- Collection and delivery is free for orders over £20 - a small fee may apply if less
- You can also drop off your items if that’s more convenient – just let us know in advance
- Our usual return time is 48 hours, but we’ll always try to accommodate quicker returns
- Regular scheduled collections are popular – we’ll always confirm 24 hours before pickup
- Regular customers will receive one of our high-quality laundry bags if needed
- Payment is due upon delivery via bank transfer or cash - credit card coming soon
Ironing
- Ironing is priced per item — simple, clear, and often better value
- We'll hang shirts, dresses, formal trousers, jumpsuits, and similar items
- T-shirts and other garments can be hung on request — just let us know
- Folded items like polos and jumpers are neatly returned in shop-style folds
- Hung items are returned in biodegradable, reusable plastic covers
- We’re happy to follow special requests like trouser creases
Frequently asked questions
Meet Magdalena - your local ironing lady
Magdalena has called Basildon home for the past six years, having moved from London to build a better life for her young family. Originally from Poland, she now enjoys a vibrant local life with her Hungarian husband and two daughters, often exploring nearby parks, baking sweet treats, or training with the Phoenix Striders running club.
Her commitment to quality and precision shows in every garment she presses. With a strong background in hospitality and customer service, she’s friendly, dependable, and well-organised—qualities that make her ironing service stand out.
Magdalena is fully trained and supported by The Hot Iron, using a professional steam generator and ironing table to deliver outstanding results. She offers a convenient and reliable ironing service in Basildon, including free collection and delivery for local residents.
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37 Sellars Way, Basildon, Essex. SS15 5LY.
Get in touch
Phone or text message via our availability checker, whichever you prefer, contact us and we'll guide you through the process and arrange your first order.
Contact usCompany Information
The Hot Iron
Ironing service in Basildon provided by Magdalena
37 Sellars Way
Basildon
Essex
SS15 5LY
Opening Hours
You can call on any day between 8am and 9pm.