We continue to provide a full ironing or laundry service, albeit we have changed some of our procedures.
In these uncertain times, your health and safety is our top priority. Therefore we have adopted several safety measures to ensure we can continue to offer our services without jeopardising the safety of our customers.
We use individual bags and garments covers for every customer to avoid any chance of cross-contamination. We use hand sanitiser between each collection, ironing job and delivery. When it is safe to do so, garments will be exchanged at arm's length or greater and always in an outdoor environment. For people who are high risk or would prefer to remove all contact, we'll ring upon arrival so garments can be left outside for collection or delivery. Finally, we recommend that customers use bank transfer for payment.
If anything is unclear or you have any further questions, please speak to Lucy. Thank you for your business, and we look forward to your continued support.
Best regards and stay safe
Lucy and the Hot Iron team